SPC
is committed to protecting your privacy. Please read the SPC Online Privacy Statement
below and also any supplemental information listed to the right for additional details
about particular SPC sites and services that you may use.
This
SPC Online Privacy Statement applies to data collected by SPC through the majority
of its Web sites and services, as well as its offline product support services.
It does not apply to those SPC sites, services and products that do not display
or link to this statement or that have their own privacy statements.
Collection of Your Personal Information
In
order to access some SPC services, you will be asked to sign in with username and
password, which we refer to as your credentials. As part of creating your credentials,
you may also be requested to provide questions and secret answers, which we use
to help verify your identity and assist in resetting your password, as well as an
alternate email address. Some services may require added security, and in these
cases, you may be asked to create an additional security key.
At
some SPC sites, we ask you to provide personal information, such as your e-mail
address, name, home or work address or telephone number. We may also collect demographic
information, such as your ZIP code, age, gender, preferences, interests and favorites.
If you choose to make a purchase or sign up for a paid subscription service, we
will ask for additional information, such as your credit card number and billing
address, that is used to create a SPC billing account.
We
may collect information about your visit, including the pages you view, the links
you click and other actions taken in connection with SPC sites and services. We
also collect certain standard information that your browser sends to every website
you visit, such as your IP address, browser type and language, access times and
referring Web site addresses.
When
you receive newsletters or promotional e-mail from SPC, we may use web beacons (described
below), customized links or similar technologies to determine whether the e-mail
has been opened and which links you click in order to provide you more focused e-mail
communications or other information.
In
order to offer you a more consistent and personalized experience in your interactions
with SPC, information collected through one SPC service may be combined with information
obtained through other SPC services. We may also supplement the information we collect
with information obtained from other companies. For example, we may use services
from other companies that enable us to derive a general geographic area based on
your IP address in order to customize certain services to your geographic area.
Use of Your Personal Information
SPC
collects and uses your personal information to operate and improve its sites and
deliver the services or carry out the transactions you have requested. These uses
may include providing you with more effective customer service; making the sites
or services easier to use by eliminating the need for you to repeatedly enter the
same information; performing research and analysis aimed at improving our products,
services and technologies; and displaying content and advertising that are customized
to your interests and preferences.
We
also use your personal information to communicate with you. We may send certain
mandatory service communications such as welcome letters, billing reminders, information
on technical service issues, and security announcements. Some SPC services may send
periodic member letters that are considered part of the service. We may also occasionally
send you product surveys or promotional mailings to inform you of other products
or services available from SPC and its affiliates.
Personal
information collected on SPC sites and services may be stored and processed in the
United States or any other country in which SPC or its affiliates, subsidiaries or agents maintain
facilities, and by using a SPC site or service, you consent to any such transfer
of information outside of your country. SPC abides by the safe harbor framework
as set forth by the U.S. Department of Commerce regarding the collection, use, and
retention of data from the European Union.
Sharing of Your Personal Information
Except
as described in this statement, we will not disclose your personal information outside
of SPC and its controlled subsidiaries and affiliates without your consent. Some
SPC sites allow you to choose to share your personal information with select SPC
partners so that they can contact you about their products, services or offers.
Other sites, do not share your contact information with third parties for marketing purposes, but instead may give you a choice as to whether you wish to receive communications
from SPC on behalf of external business partners about a partner's particular offering
(without transferring your personal information to the third party). See the Communication
Preferences section below for more information.
Some
SPC services may be co-branded and offered in conjunction with another company.
If you register for or use such services, both SPC and the other company may receive
information collected in conjunction with the co-branded services.
We
occasionally hire other companies to provide limited services on our behalf, such
as handling the processing and delivery of mailings, providing customer support,
hosting websites, processing transactions, or performing statistical analysis of
our services. Those companies will be permitted to obtain only the personal information
they need to deliver the service. They are required to maintain the confidentiality
of the information and are prohibited from using it for any other purpose.
We
may access and/or disclose your personal information if we believe such action is
necessary to: (a) comply with the law or legal process served on SPC; (b) protect
and defend the rights or property of SPC (including the enforcement of our agreements);
or (c) act in urgent circumstances to protect the personal safety of users of SPC
services or members of the public.
Accessing Your Personal Information
You
may have the ability to view or edit your personal information online. In order
to help prevent your personal information from being viewed by others, you will
be required to sign in with your credentials (username and password). The appropriate
method(s) for accessing your personal information will depend on which sites or
services you have used.
• SellPointCommerce.com - You can access and update your profile on sellpointcommerce.com by visiting the ControlCenter.
• SPC Billing and Account Services - If you have a SPC Billing account, you can add to or update your information at the SPC Billing website by clicking on the "Personal Information" or "Billing Information" links.
• SPC Partner Programs - If you are registered with SPC Partner Programs, you can review and edit your profile by clicking Manage Your Account on the Partner Program website.
Communication Preferences
You
can stop the delivery of future promotional e-mail from SPC sites and services by
following the specific instructions in the e-mail you receive.
You
may also have the option of proactively making choices about the communications
you receive from particular SPC sites or services by visiting and signing into the
following pages:
These
communication choices do not apply to mandatory service communications that are
considered part of certain SPC services, which you may receive periodically unless
you cancel the service.
Security of Your Personal Information
SPC
is committed to protecting the security of your personal information. We use a variety
of security technologies and procedures to help protect your personal information
from unauthorized access, use, or disclosure. For example, we store the personal
information you provide on computer systems with limited access, which are located
in controlled facilities. When we transmit highly confidential information (such
as a credit card number or password) over the Internet, we protect it through the
use of encryption, such as the Secure Socket Layer (SSL) protocol.
If
a password is used to help protect your accounts and personal information, it is
your responsibility to keep your password confidential. Do not share this information
with anyone. If you are sharing a computer with anyone you should always choose
to log out before leaving a site or service to protect access to your information
from subsequent users.
Use of Cookies
SPC
Web sites use "cookies" to enable you to sign in to our services and to help personalize
your online experience. A cookie is a small text file that is placed on your hard
disk by a Web page server. Cookies contain information that can later be read by
a web server in the domain that issued the cookie to you. Cookies cannot be used
to run programs or deliver viruses to your computer.
SPC
Web sites use cookies to store your preferences and other information on your computer
in order to save you time by eliminating the need to repeatedly enter the same information
and to display your personalized content and appropriate advertising on your later
visits to these sites.
When
you sign in to a site using your credentials, the SPC stores your unique ID number,
and the time you signed in, in an encrypted cookie on your hard disk. This cookie
allows you to move from page to page at the site without having to sign in again
on each page. When you sign out, these cookies are deleted from your computer. For
example, your e-mail address may be stored in a cookie that will remain on your
computer after you sign out. This cookie allows your e-mail address to be pre-populated,
so that you will only need to type your password the next time you sign in. If you
are using a public computer or do not otherwise want this information to be stored,
you can select the appropriate radio button on the sign-in page, and this cookie
will not be used.
You
have the ability to accept or decline cookies. Most Web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if you
prefer. If you choose to decline cookies, you may not be able to sign in or use
other interactive features of SPC sites and services that depend on cookies.
Use of Web Beacons
SPC
Web pages may contain electronic images known as Web beacons - sometimes called
single-pixel gifs - that may be used to assist in delivering cookies on our sites
and allow us to count users who have visited those pages and to deliver co-branded
services. We may include Web beacons in promotional e-mail messages or our newsletters
in order to determine whether messages have been opened and acted upon.
SPC
may also employ Web beacons from third parties in order to help us compile aggregated
statistics and determine the effectiveness of our promotional campaigns. We prohibit
Web beacons on our sites from being used by third parties to collect or access your
personal information.
Finally,
we may work with other companies that advertise on SPC sites to place Web beacons
on their sites in order to allow us to develop statistics on how often clicking
on an advertisement on a SPC site results in a purchase or other action on the advertiser's
site.
Use of Third Party Ad Networks
The
majority of the online banner advertisements you see on SPC Web pages are displayed
by SPC. However, we allow other companies, called third-party ad servers or ad networks,
to display advertisements on some SPC Web pages. Some of these ad networks may place
a persistent cookie on your computer in order to recognize your computer each time
they send you an online advertisement. In this way, ad networks may compile information
about where you, or others who are using your computer, saw their advertisements
and determine which ads are clicked on. This information allows an ad network to
deliver targeted advertisements that they believe will be of most interest to you.
SPC does not have access to the cookies that may be placed by the third-party ad
servers or ad networks.
SPC
is concerned about controlling unsolicited commercial e-mail, or "spam." SPC has
a strict Anti-Spam Policy. SPC will not sell, lease or rent its e-mail subscriber
lists to third parties. While SPC continues to actively review and implement new
technology, such as expanded filtering features, there is no currently available
technology that will totally prevent the sending and receiving of unsolicited e-mail.
Using tools such as the Inbox Protector and being cautious about the sharing of
your e-mail address while online will help reduce the amount of unsolicited e-mail
you receive.
Enforcement of This Privacy
Statement
If
you have questions regarding this statement, you should first contact us by using
our Web form.
Changes to This Privacy Statement
We
will occasionally update this privacy statement to reflect changes in our services
and customer feedback. When we post changes to this Statement, we will revise the
"last updated" date at the top of this statement. If there are material changes
to this statement or in how SPC will use your personal information, we will notify
you either by prominently posting a notice of such changes prior to implementing
the change or by directly sending you a notification. We encourage you to periodically
review this statement to be informed of how SPC is protecting your information.
Contacting Us
SPC
welcomes your comments regarding this privacy statement. If you have questions about
this statement or believe that we have not adhered to it, please contact us by using
our Web form.
SellPoint Commerce, P.O. Box 731081, San Jose, CA 95173
© 2007 SellPoint Commerce. All rights reserved.
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